VirtuKart support
Contact VirtuKart
Need help with an order, delivery, return, or product question? Send us the details and our support team will help during business hours.
Email
support@virtukart.shop
Contact form
Use the secure form on this page
Support hours
Mon-Sat, 10:00 AM - 5:00 PM IST
Business
Kartik Kaushik (Sole Proprietor)
Before you contact us
- For order help, include your order number and registered email or order contact details.
- For damaged or incorrect products, contact us within 48 hours of delivery with clear photos or video.
- Eligible returns can be requested within 14 days of delivery for unused items in original packaging.
Registered business address
House No-2409, Sarita Kunj, Delhi Road, Near Telephone Exchange, Bhagwati Sadan, Gurgaon, Haryana 122001, India
GST: 06DMZPK6692E1ZA
Send a message
How can we help?
We typically respond within 1 business day during published support hours.
Support policy
Clear help before and after your order
Free India shipping
Free shipping across serviceable Indian pin codes, with most orders delivered in 4-7 business days.
COD where eligible
COD availability and any handling fee are shown at checkout before payment.
14-day eligible returns
Unused items in original packaging can be returned within 14 days; damaged or incorrect items must be reported within 48 hours.